Welcome



University of Dubuque – Athletes

Important Messages


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Use your insurance

To find a PPO provider by phone, call (800) 226-5116

1.   Go to www.myfirsthealth.com and click “Start Now.”
2.   Select the Type of provider.
3.   Under “Search by” start by entering your ZIP code and then select a distance.
4.   (Optional) If you would like to select by specialty, procedure, or other options,. click on “Show More Options.”
5.   Click “Search now.” Select a provider from the generated listing.
6.   Contact the provider to confirm they accept First Health Network PPO to make an appointment.

Always check with the doctor or medical facility directly to confirm that they accept First Health Network before you receive treatment.

It is best to locate an in-network doctor, urgent care center, and emergency room near you before you get sick.

If you are unable to visit the campus health center, use Blue Card PPO providers whenever possible.

To find a Blue Card PPO provider, call (844) 268-2686 or visit the GeoBlue website (link below).

  1. Under “Find a Provider” select “U.S. Providers.”
  2. Click Choose a location and plan.
  3. Enter your address and city, or Zip code, click on address to confirm, then click Yes, this is correct.
  4. Type in the code “QHS,” then click Continue.
  5. Click on Doctors by nameDoctors by specialtyPlaces by name, or Places by type.
  6. Enter your search criteria, then click search.
  7. Make your selection from the list, and call to make an appointment.

It is best to locate a Blue Card PPO doctor, urgent care center, and emergency room near you before you get sick. Always verify the provider is part of the Blue Card PPO Network before you receive treatment.

In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company.

Download a claim form below, and send the completed form with all bills and receipts for medical treatment to:

Administrative Concepts, Inc.
PO Box 4000
Collegeville PA 19426

Fax: (610) 293-9299

Make sure you fill out the form completely so your claim will be processed promptly.

Keep copies of all the documents you submit for claims. If you have questions about claims, contact Administrative Concepts, Inc.
at (800) 476-4802 or claims@visit-aci.com.

Confidential Communication Request

If you would like to have confidential medical information from the claims administrator sent to an address other than the address on file with your school, you can download a Confidential Communication Request, fill out the form, and send it to the address listed. This form is available below.

In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company.

Download the claim form below, and send the completed form with all bills and receipts for medical treatment to:

GeoBlue
P.O. Box 21974
Eagan, MN 55121

Make sure you fill out the form completely so your claim will be processed promptly. Keep copies of all the documents you submit for claims. To check the status of a claim you submitted, call GeoBlue at (844) 268-2686.